All customers are hereby notified that as per the terms and conditions of COD, the courier company will not allow the customer to open the package before payment.
You, as a customer, have the right to return the package only after payment and acknowledgment of the delivery to the courier company.
If you want to return the package you will need to notify us after payment to the courier and then you will need to send us back the package at your own expense for return or exchange.
Please do not force the delivery person from the courier company to open the package before you make the payment as it is against the rules of the COD in Pakistan.
For orders above Rs. 20,000, a refundable security deposit of Rs. 500–1,000 is required.
Our team will contact you on WhatsApp and share the bank details for the deposit.
Thank you for your cooperation.
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